Information about Outpost - By The Infatuation and Zagat

Privacy policy

OUTPOST

WEBSITE PRIVACY POLICY

Last Updated: August 28, 2020

Welcome to the website (the “Site”, provided by The Infatuation Inc., (together with its successors and assigns, “The Infatuation”, “we”, “us” and/or “our”)). Through the Site and related technologies The Infatuation makes available for reservation and purchase virtual and in-person food and hospitality services and events, such as cooking classes, bartending classes, dinner parties, wine and liquor tastings and pairings, meal kits, other DIY (do it yourself) kits, etc. (collectively, the “Culinary Experiences”) provided by  chefs, bartenders and other food and hospitality professionals (the “Outpost Professionals”) (collectively, such technology and the Site, the “Services”).  In addition to this Privacy Policy, your use of the Services is also governed by the Terms of Service.

This Privacy Policy explains what Personal Data (defined below) we collect, how we use and share that data, and your choices concerning our data practices.

Please read this Privacy Policy before using our Services or submitting any Personal Data to The Infatuation and contact us if you have any questions.

INFORMATION WE COLLECT

When you contact us or interact with our Services we collect information that alone or in combination with other information could be used to identify you (“Personal Data”) as follows:

Personal Data That You Provide; Collection and Disclosure:

We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, post information, comments or reviews, provide feedback to us, respond to one of our surveys, register for access to the Services, or use certain Services. In the past 12 months, we have collected the following categories of personal information from you:

  • Identification Information, such as your name, email address, phone number, physical address or zip code, biographical information, and other identification numbers, and online account information (e.g., username and password).
  • Online Activity Information, such your device identifier or IP address, the type of browser and device you are using, information about your device’s operating system, the actions you take on our website, and the referring and exit webpages.  For more information on our collection of Online Activity Information, see the “Cookies” section below.
  • Commercial and Financial Information, such as your transaction history, wire transfer instructions, banking details, account numbers, and information on your income, assets, and risk tolerance. Our payment processor, Stripe, Inc., will collect the financial information necessary to process your payments, such as your payment card number and authentication details. Please note, however, that we store only a tokenized version of such information and do not maintain payment card information on our servers.
  • Communication Information, such as information contained in communications you send to The Infatuation or Outpost Professionals.

Personal Data We Collect Through Our Social Media Pages:

We have pages on social media sites like Facebook, Instagram, Pinterest, Spotify, Twitter, and YouTube (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us through your settings on the Social Media Site, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with de-identified, aggregate information and analytics regarding general traffic on and use of our Social Media Pages.

Personal Data We Receive Automatically From Your Use of the Services:

When you visit, use and interact with the Services, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit our Services, peak hours of visits, which page(s) are visited on our Services, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site- or Service-navigation pattern. In particular, the following information is created and automatically logged in our systems:

  • Log data: Information (“log data”) that your browser automatically sends whenever you visit the Site or Services. Log data includes your Internet Protocol (“IP”) address (so we understand which country you are connecting from when you visit the Services), browser type and settings
  • Cookies: Please see the “Cookies” section below to learn more about how we use cookies.
  • Device information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
  • Usage Information: We collect information about how you use our Services, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.

HOW WE USE PERSONAL DATA

 

We use Personal Data to provide the Services. We also use Personal Data as necessary for the following legitimate business interests:

  • For the purposes for which you provide it, including to allow Outpost Professionals to provide you with the Culinary Experiences you purchase;
  • To respond to your inquiries, comments, feedback or questions;
  • To manage our relationship with you, which includes sending administrative information to you relating to our Services and changes to our terms, conditions, and policies, and asking you to leave a review or take a survey;
  • To analyze how you interact with our Services and provide, maintain and improve the content and functionality of the Services and our customer relationships and experiences, develop our business and inform our marketing strategy (please see the “Cookies” section below to learn how we use cookies);
  • To maintain and improve the content and functionality of the Site and to develop new products and services;
  • To administer and protect our business and the Services, prevent fraud, criminal activity, or misuses of our Services, and to ensure the security of our IT systems, architecture and networks (including troubleshooting, testing, system maintenance, support and hosting of data); and
  • To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or other third parties, and recover debts due to us.


Aggregated Information.

We may aggregate Personal Data and use the aggregated information to analyze the effectiveness of our Site, to improve and add features to our Site and the Services, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Site and share aggregated information like general user statistics with prospective business partners. We may collect aggregated information through the Site, through cookies, and through other means described in this Privacy Policy.

Marketing

We may contact you to provide information we believe will be of interest to you. For instance, if you elect to provide your email address, we may use that information to send you promotional information about our products and services. If we do, where required by law, we will only send you such emails if you consent to us doing so at the time you provide us with your Personal Data. You may opt out of receiving emails by following the instructions contained in each promotional email we send you or by contacting us. You may opt out of receiving text messages by replying “STOP” to texts we send, or by contacting us. If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding our Site and Services and to respond to your requests.

HOW WE SHARE AND DISCLOSE PERSONAL DATA

In certain circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:

  • Outpost Professionals: To facilitate your purchase of Culinary Experiences we will make certain information that you provide to us in connection with your purchase available (including your “public” user profile) to the Outpost Professionals who will provide such Culinary Experiences solely to the extent necessary to provide the Services.  Any payment information you provide will not be shared with the Outpost Professionals.  Any information that you share with the Outpost Professional in connection with your use of the messaging functionality in the Services will be shared automatically with the applicable Outpost Professional with whom you’re communicating.  
  • Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with service providers, including hosting, cloud services and other information technology services providers; event management, email and text communication software providers and email newsletter providers; data base and sales/customer relationship management services; payment processors; web analytics services (for more details on the third parties that place cookies through the Site, please see the “Cookies” section below). Pursuant to our instructions, these parties will access, process or store Personal Data in the course of performing their duties to us.
  • Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your Personal Data and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
  • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with legal or regulatory obligations, including to respond to lawful requests from public authorities and to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.

DATA RETENTION

We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt out of receiving these communications and in accordance with our policies.

To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

UPDATE YOUR INFORMATION

If you need to change or correct your Personal Data, or wish to have it deleted from our systems, you may contact us at privacy@theinfatuation.com. We will address your request as required by applicable law.

CALIFORNIA PRIVACY RIGHTS DISCLOSURES

The following disclosures are intended to provide additional information about the collection and disclosure of Personal Data. Nothing in this section limits our ability to use or disclose Personal Data as described elsewhere in the Privacy Policy.

 

  • Categories of Personal Data Collected: In the past twelve months we have collected the categories of Personal Data described in the “Information We Collect” section of this Privacy Policy.
  • Sources of Personal Data: We collect Personal Data from you, your authorized representatives and fiduciaries, our analytics providers and other service providers, and as described below.
  • Purposes of Collection and Disclosure: We collect and disclose the above categories of Personal Data for the business and commercial purposes described in the “How We Use Personal Data” and “How We Share and Disclose Personal Data” sections below.
  • Categories of Personal Information Disclosed for a Business Purpose: In the past 12 months, we have disclosed for a business purpose all of the above categories of personal information to affiliates, service providers, custodians, fund administrators, investment managers, venture capital and private equity fund managers, and other nonaffiliated companies or individuals as described in the “How we share and disclose personal data” section below.
  • Categories of Personal Information Sold: The Infatuation has not sold personal information in the past 12 months.

 

Where provided for by law and subject to any applicable exceptions, California residents may have the right:

 

·       To know the categories of Personal Data that The Infatuation has collected about you, the business purpose for collecting your Personal Data, and the categories of sources from which the Personal Data was collected;

·       To access the specific pieces of Personal Data that The Infatuation has collected about you;

·       To know whether The Infatuation has disclosed your Personal Data for business purposes, the categories of Personal Data so disclosed, and the categories of third parties to whom we have disclosed your Personal Data;

·       To have The Infatuation, under certain circumstances, delete your Personal Data;

·       To instruct businesses that sell Personal Data to stop doing so – The Infatuation, however, does not sell Personal Data; and

·       To be free from discrimination related to the exercise of these rights.

 

If you would like to exercise any or all of these rights, you may do so by contacting us at privacy@theinfatuation.com After we receive your request, we may request additional information from you to verify your identity. Your authorized agent may submit requests in the same manner, although we may require the agent to present signed written permission to act on your behalf, and you may also be required to independently verify your identity with us and confirm that you have provided the agent permission to submit the request.

 

Please contact us at privacy@theinfatuation.cmom with questions or to request access to an alternative format of this Privacy Policy.

 

Third Party Marketing: If you are a California resident and wish to opt out of sharing your Personal Data with third parties for their direct marketing purposes, please email The Infatuation at privacy@theinfatuation.com  and clearly state your request, including your name, mailing address, email address, and phone number. Please see the “Your Choices” section of this Privacy Policy for additional information.

CHILDREN

Our Services are not directed to children who are under the age of 13. The Infatuation does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to The Infatuation through the Services please contact us and we will endeavor to delete that information from our databases.

LINKS TO OTHER WEBSITES

The Services may contain links to other websites not operated or controlled by The Infatuation, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

COOKIES

We and our partners use cookies to operate and administer our Services, make it easier for you to use the Services during future visits, and gather usage data on our Services.

A “cookie” is a piece of information sent to your browser by a website you visit. By choosing to use the Site after having been notified of our use of cookies and other technologies in the ways described in this Privacy Policy, and, in applicable jurisdictions, through notice and unambiguous acknowledgement of your consent, you agree to such use.

Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse the Internet again (persistent cookies). Our Site uses cookies from the third parties described below. For more details on cookies please visit All About Cookies at https://www.allaboutcookies.org/.

TYPE OF COOKIES USED:

The following section sets out how we use different categories of cookies and similar technologies, as well as information on your options for managing the settings for the data collection by these technologies:

Strictly necessary:

Used to provide users with services available through the Site and to use some of its features, such as the ability to log-in and access secure areas. These cookies are essential for using and navigating the Site.

WHO SERVES THE COOKIE/ TECHNOLOGY:

·       Cross-site request forgery (CSRF) token needed for security of forms and requests. The token expires in one (1) year

·       Sharetribe - st_com_session

·       Sharetribe cookies expire in one month – http://www.sharetribe.com/privacy-policy

OPT OUT:
Because these cookies are strictly necessary to deliver the Site, users cannot refuse them.

Functionality:

Used to enhance the performance and functionality of the Site. These cookies are not essential for using and navigating the Site. However, without these cookies, you will not be able to use certain functionalities offered on our Site.

WHO SERVES THE COOKIE/ TECHNOLOGY:
a) Visit counter which tracks visits to the Service. The cookie expires in one (1) year.
b) Cookie to identify which city users previously searched in order to deliver relevant content. The cookie expires in one (1) year.

OPT OUT:
You can block or delete cookies by changing the browser settings as explained under the “Your Options” section below.

Analytics/Performance:

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. This helps us improve the way our Site works and the User experience on it, for example by making sure users can find what they need easily. For more information on how Google uses this information, click here.

 

WHO SERVES THE COOKIE/ TECHNOLOGY:

Google Analytics

  • (GA, _GID)
  • Google Analytics .UTM cookies
  • Google Analytics cookies expire in six (6) months to two (2) years - https://policies.google.com/privacy

Optimizely:

OPT OUT:
Users may download and install an opt-out add-on for their web browsers for Google here: https://tools.google.com/dlpage/gaoptou or Users may download and install an opt-out add-on for their web browsers for Optimizely here: https://www.optimizely.com/legal/opt-out/.

Advertising/Targeting:

We use cookies and pixels from third parties that enable such parties to serve ads to you based on your visit to our Site and also allow us to analyze the performance of our ads.

WHO SERVES THE COOKIE/ TECHNOLOGY:

Facebook

  • Expires in one (1) to three (3) months
  • https://www.facebook.com/about/privacy

QuantCast:

  • Expires in one (1) to three (3) months
  • https://www.quantcast.com/privacy/

Google Ads:

  • Expires in one (1) to three (3) months
  • https://policies.google.com/technologies/ads

OPT OUT:

Facebook

  • Users may learn more about opting out of Facebook cookies at https://www.facebook.com/policies/cookies/

QuantCast:

  • Users may learn more about opting out of QuantCast cookies at https://www.quantcast.com/opt-out/

Google Ads:

  • Users may learn how to opt out of seeing personalized Google Ads here https://support.google.com/ads/answer/2662922?hl=en-GB

Your Choices: On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site or Services and you may not be able to benefit from the full functionality of the Site.

Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org and follow the opt-out instructions there or if you are located in the European Union, visit the European Interactive Digital Advertising Alliance’s Your Online Choices opt-out tool here.
If you access the Services on your mobile device, you may not be able to control tracking technologies through the settings.

Online Tracking and Do Not Track Signals: We and our third party service providers, which may include Facebook, may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site [and use that information to send targeted advertisements. Our Site currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so.

SECURITY

You use the Services at your own risk. We comply with industry standards to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or e-mail. Please keep this in mind when disclosing any Personal Data to The Infatuation via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.

YOUR CHOICES

Whether or not you provide Personal Data to us is completely up to you, but if you choose not to provide information that is needed to use some features of our Services, you may be unable to use those features. You can also contact us to request access to your data or to ask us to update, correct, or delete your Personal Data.

CHANGES TO THE PRIVACY POLICY

The Services, and our business may change from time to time. As a result we may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use our Services or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you if applicable, you consent to the revised Privacy Policy and practices described in it.

INTERNATIONAL TRANSFER

The Infatuation is based in the United States. The United States may have data protection laws less stringent than or otherwise different from the laws in effect in the country in which you are located. If you are accessing our Services from the EU or other regions with laws governing data collection and use, please note that your Personal Data will be transferred to and stored in the United States as necessary for the purposes described in this Privacy Policy, and the data may be transmitted to our service providers supporting our business operations (described above). These transfers are necessary to perform the agreement we have entered into, or are about to enter into, with you.

Where we transfer your Personal Data out of the EU we will take steps to ensure that your Personal Data receives an adequate level of security protection where it is processed and your rights continue to be protected.

CONTACT US

If you have any questions about our Privacy Policy or the information practices of the Site, or to view this Privacy Policy in another format, please feel free to contact us at privacy@theinfatuation.com.