OUTPOST TERMS OF SERVICE
LAST UPDATED: AUGUST 28, 2020
Welcome to Outpost! The Infatuation Inc. (together with its successors and assigns, “The Infatuation”, “we”, “us” or “our”) provides our services (described below) and related content to you through our website located at https://www.outpost.market/ (the “Site”) and related technologies (collectively, such technology, the Mobile Services (as defined below) and the Site, the “Services”).
These Terms of Service (“Terms”) govern your access to and use of the Services, so please read them carefully before using the Services. As our business grows and we add new functionality to the Services, we may revise these Terms periodically. If we do, we will post the changes here. Your continued use of the Site after any changes are posted constitutes your acceptance of the new Terms. We reserve the right, at our sole discretion, to change or modify portions of these Terms at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. Any such changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately.
PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST THE INFATUATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW.
Beyond completing your Purchase and rendering your payment, any additional correspondence and/or ensuing relationship with the Outpost Professional or other third parties found on, through or related to the Services, including communicating via the messaging features enabled through the Service or otherwise with any Outpost Professional that you have reserved services from through the Services, and any other terms or conditions associated with such dealings, are solely between you and the applicable Outpost Professional or other applicable third party you choose to deal with. The Outpost Professional is solely responsible for, and The Infatuation disclaims all liability with respect to, coordinating all details of the Culinary Experience including, but not limited to, the date, time and location where the Culinary Experience will be provided, whether the Outpost Professional will provide you with any supplies and materials and the sourcing, fulfillment, packaging, distribution and shipping of such supplies and materials to you, confirming if you have any special requirements or restrictions such as allergies and/or food restrictions. In turn you are responsible for providing the Outpost Professional with any information that they reasonably request in connection with providing the Culinary Experiences and for identifying for the Outpost Professional any special requirements that you may have. You acknowledge and agree, that The Infatuation will not have any liability or responsibility to you or the Outpost Professional due to your failure to provide requested information or any specific requirements that you have to the Outpost Professional. It is solely your responsibility to notify your Outpost Professional prior to a Culinary Experience of any suspected or known allergies. Prior to consumption of any food or beverage, please be sure to carefully review all product ingredients.
In its capacity as an intermediary between you and the Outpost Professionals, The Infatuation, will not be responsible for, and disclaims all liability with respect to, (i) any wrong information communicated by you or the Outpost Professional regarding the Culinary Experience and your ensuing relationship, (ii) cancellation or modification of a Culinary Experience by either you or the Outpost Professional (subject to the section titled “Cancellations and Refunds” below), or (iii) the behavior of any users (including the Outpost Professionals) while using the Services or during the course of the ensuing relationship between you and the Outpost Professional before, during and after the Culinary Experience. YOU AGREE THAT THE INFATUATION WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS, COST, DAMAGE, OR OTHER LIABILITY OF ANY SORT INCURRED AS THE RESULT OF ANY SUCH DEALINGS, OR AS THE RESULT OF THE PRESENCE OF SUCH PARTIES ON THE SERVICE, AND YOU HEREBY IRREVOCABLY WAIVE ANY CLAIMS AGAINST THE INFATUATION ARISING FROM OR RELATED TO YOUR RELATIONSHIP WITH AN OUTPOST PROFESSIONAL OR OTHER THIRD PARTY.
MODIFICATIONS TO SERVICES & DATA
The Services may change over time as we add more features and functionality. We may modify, suspend or discontinue, temporarily or permanently, the Services (or a part of the Services) from time to time without prior notice to you. Please backup your data as The Infatuation has no responsibility for the deletion or failure to store any data or other content maintained or transmitted by the Services. You agree that The Infatuation will not be liable to you or to any third party for any modification, suspension or discontinuance of the Services. You acknowledge that The Infatuation may establish general practices and limits concerning use of the Services, including without limitation the maximum period of time that data or other content will be retained by the Services and the maximum storage space that will be allotted on The Infatuation’s servers on your behalf. You agree that The Infatuation has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Services. You acknowledge that The Infatuation reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that The Infatuation reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.
The Services include certain services that are available via a mobile device, including the ability to browse the Services and the Site from a mobile device (the “Mobile Services”). To the extent you access the Services through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply.
CONDITIONS OF USE
AGE: You must be 21 years of age to use the Services, with or without registering.
You must be 21 years of age or older, to order, receive, or consume alcoholic beverages via the Services. You further represent and warrant that (a) you are not violating, and will not violate, any applicable laws in connection with the delivery of, or consumption of, such food or beverages, and (b) that you will not provide any alcoholic beverages to any individuals who are younger than 21 years of age.
You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials (“content”) that you upload, post, publish or display (hereinafter, “upload”) or email or otherwise use via the Services. The following are examples of the kind of content and/or use that is illegal or prohibited by The Infatuation. The Infatuation reserves the right to investigate and take appropriate legal action against anyone who, in The Infatuation’s sole discretion, violates this provision, including without limitation, removing the offending content from the Services, suspending or terminating the account of such violators and reporting you to the law enforcement authorities. You agree to not use the Services to:
a) email or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; or (vii) in the sole judgment of The Infatuation, is objectionable or which restricts or inhibits any other person from using or enjoying the Services, or which may expose The Infatuation or its users to any harm or liability of any type;
b) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services; or
c) violate any applicable local, state, national or international law, or any regulations having the force of law;
d) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
e) solicit personal information from anyone under the age of 18;
f) harvest or collect email addresses or other contact information of other users from the Services by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
g) advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
h) further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or
i) obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Services.
FEES, PAYMENTS, REFUNDS
The Site is provided free of charge, but each user of the Services hereby agrees to pay any fees associated with a Culinary Experience in advance. By reserving the services of an Outpost Professional in connection with a Culinary Experience, you agree that your credit card may be charged for the full amount of applicable fees prior to the Culinary Experience. The fees for each Culinary Experience will be set forth on the Site. By submitting a Purchase you agree to pay the fees that are set forth on the Site with respect to such Culinary Experience.
Unless otherwise specified, prices quoted are exclusive of: (a) the costs of shipping or carriage to the agreed place of delivery; and (b) value added tax and any other tax or duty which (where applicable) must be added to the price payable. You agree to pay for taxes, shipping or carriage of the Products as such costs are specified by us on the Service when you submit your order.
CANCELLATION AND REFUNDS:
If you cancel your participation at a Culinary Experience:
• Up to 72 hours before the scheduled start time of the Culinary Experience (the “Start Time”), you will receive a full refund; and
• Less than 72 hours of the Start Time, you will not receive any refund.
Stripe will hold all pre-paid amounts in escrow up until twenty four hours after the scheduled end-time for the relevant Culinary Experience, at which time the pre-paid amount will be paid out to the Outpost Professional in accordance with this Section. In the event you are dissatisfied with any Services that you actually receive, you may submit a complaint within 24 hours of the scheduled end-time of such Culinary Experience to The Infatuation’s customer service department by emailing The Infatuation at firstname.lastname@example.org. Please include in your email: your name, contact information, the name, date, and time of the Culinary Experience you attended, and a description of your complaint. The Infatuation reserves the right, in its sole discretion, to issue refunds. Notwithstanding, in the event any booked Culinary Experiences are cancelled by the Outpost Professional prior to the scheduled date and time, you will be refunded all amounts prepaid by you in connection with such event.
YOU ACKNOWLEDGE AND AGREE DISSATISFACTION WITH THE TASTE OF ANY MEAL PROVIDED DURING, OR OVERALL ENJOYMENT OF, ANY SERVICES PROVIDED IS NOT, BY ITSELF, SUFFICIENT GROUNDS TO RECEIVE A REFUND.
In order for The Infatuation to keep bringing you our Services, it is imperative that our users understand and agree that we depend on our users complying with the spirit of these Terms. In particular, we require that all of our users and Outpost Professionals make any payments due between them, through our platform. As such, you acknowledge and agree that you will pay all fees due or owed to any Outpost Professional in connection with any Culinary Experience or other services booked or otherwise arranged through our Services and that you will not pay any other user or Outpost Professional directly any fees associated with any such services, or otherwise circumvent the payment process hereunder.
SPECIAL NOTICE FOR INTERNATIONAL USE; EXPORT CONTROLS:
Software (defined below) available in connection with the Services and the transmission of applicable data, if any, is subject to United States export controls. No Software may be downloaded from the Services or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Services, including as it concerns online conduct and acceptable content.
Unless otherwise expressly authorized herein or in the Services, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Services, use of the Services, or access to the Services.
INTELLECTUAL PROPERTY RIGHTS
SERVICES CONTENT, SOFTWARE AND TRADEMARKS:
The Services may contain content (“Services Content”) that is protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by The Infatuation, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Services or the Services Content, in whole or in part. Any use of the Services or the Services Content other than as specifically authorized herein is strictly prohibited. If you are eligible to use the Services, you are granted a limited license to access and use the Services and the Services Content and to download or print a copy of the Services Content solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. You are not permitted to use any data mining, robots, scraping or similar data gathering or extraction methods. Any use of the Site or the Services Content other than as authorized by these Terms is strictly prohibited and will terminate the license granted here. The technology and software underlying the Services are the property of The Infatuation, our affiliates and our partners (the “Software”). You agree not to reverse engineer, reverse assemble or otherwise attempt to discover any source code version of the Software. If you are blocked by The Infatuation from accessing the Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). We reserve all right, title and interest in and to the Software and Services Content, except for the limited rights expressly granted in these Terms.
Any rights not expressly granted herein are reserved by The Infatuation.
The Infatuation names and logos are trademarks and service marks of The Infatuation (collectively the “Infatuation Trademarks”). Other company, product, and service names and logos used and displayed via the Services may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to The Infatuation. Nothing in this Terms or the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Infatuation Trademarks displayed on the Services, without our prior written permission in each instance. All goodwill generated from the use of Infatuation Trademarks will inure to our exclusive benefit. You may not use any of Infatuation Trademarks without our prior written permission.
THIRD PARTY MATERIAL:
Under no circumstances will The Infatuation be liable in any way for any content or materials of any third parties (including users and Outpost Professionals), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that The Infatuation does not pre-screen content, but that The Infatuation and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Services. Without limiting the foregoing, The Infatuation and its designees will have the right to remove any content that violates these Terms or is deemed by The Infatuation, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.
USER CONTENT POSTED ON OR THROUGH THE SERVICES:
You are solely responsible for the content and other materials you upload, post on or through the Services or the Site or transmit to or share with other users or recipients (collectively, “User Content”), and you represent and warrant that you own all right, title and interest in and to such User Content, including, without limitation, all copyrights and rights of publicity contained therein. You may not post any content that you did not create or that you do not own. By posting User Content you hereby grant and will grant The Infatuation and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicenseable, perpetual, irrevocable license to copy, display, transmit, distribute, store, modify and otherwise use your User Content in connection with the operation, advertising or marketing of the Services, in any form now known or later developed.
We welcome your comments, questions, suggestions and feedback about the Site or the Services (“Submissions”)! But be aware that any comments or suggestions you make to The Infatuation are non-confidential and become the property of The Infatuation, which will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
You acknowledge and agree that The Infatuation may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of The Infatuation, its users and the public. You understand that the technical processing and transmission of the Services, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
THIRD PARTY LINKS AND CONTENT
The Services may provide, or third parties may provide, links or otherwise direct users to other sites and resources on the Internet. The Infatuation has no control over such sites and resources and The Infatuation is not responsible for and does not endorse such sites and resources. The Infatuation will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through such site or resource. Any dealings you have with third parties found while using the Services are between you and the third party, and you agree that The Infatuation is not liable for any loss or claim that you may have against any such third party.
The Infatuation provides a software platform which allows you to obtain certain Culinary Experiences that The Infatuation fulfills using independent Outpost Professionals. The Infatuation is not the employer of any Outpost Professional and Outpost Professionals are not The Infatuation’s agents for any purpose whatsoever. You acknowledge that we do not supervise, direct, or control an Outpost Professional's work or Culinary Services performed in any manner.
By using the Services you agree to release, discharge and hold harmless The Infatuation and its subsidiaries and affiliates (the “Infatuation Entities”) from any and all losses, damages, rights, claims, actions of any kind and injury (including death) arising out of or relating to the Services or any act or omission by any person, including without limitation, any dispute between you and any other person (including the Outpost Professional), regarding your Culinary Experiences and other experiences using the Services, or regarding any content posted on the Site or the Services. If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” This release includes, without limitation, any claim resulting from delay and the criminal acts of others. If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.
You agree to indemnify and hold The Infatuation and the Infatuation Entities harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Services, including without limitation, any content posted to or transmitted through the Services, or publicly distributed on the web, your use of the Services, your connection to the Services, your interaction with any Outpost Professional, your request or receipt of the Services, your violation of the Terms or your violation of any rights of another. Each Outpost Professional agrees to indemnify and hold The Infatuation and the Infatuation Entities harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to the Culinary Experiences, including without limitation, any content posted to or transmitted through the Services, or publicly distributed on the web, your offer or provision of the services required to provide the Culinary Experiences, your interaction with any user of the Services, your violation of the Terms or your violation of any rights of another. Notwithstanding the foregoing, you will have no obligation to indemnify or hold harmless any indemnitee from or against any liability, losses, damages or expenses incurred as a result of any action or inaction of such indemnitee.
DISCLAIMER OF WARRANTIES
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE INFATUATION EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
THE INFATUATION MAKES NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS. THE INFATUATION DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF OUTPOST PROFESSIONALS. AS BETWEEN YOURSELF AND THE INFATUATION, YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, INCLUDING YOUR ENSUING RELATIONSHIP WITH THE OUTPOST PROFESSIONALS, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
YOU AGREE THAT SOME CULINARY EXPERIENCES MAY CARRY INHERENT RISK, AND BY USING SERVICES AND PARTICIPATING IN SUCH CULINARY EXPERIENCES, YOU CHOOSE TO ASSUME THOSE RISKS VOLUNTARILY. FOR EXAMPLE, SOME SERVICES MAY CARRY RISK OF ILLNESS, BODILY INJURY, DISABILITY, OR DEATH, AND YOU FREELY AND WILLFULLY ASSUME THOSE RISKS BY CHOOSING TO PARTICIPATE IN THOSE CULINARY EXPERIENCES AND RECEIVE THOSE SERVICES. YOU ASSUME FULL RESPONSIBILITY FOR THE CHOICES YOU MAKE BEFORE, DURING AND AFTER YOUR PARTICIPATION IN ANY CULINARY EXPERIENCES OR THE USE OF THE SERVICES. IF YOU BRING A MINOR WITH YOU TO ATTEND ANY CULINARY EXPERIENCE ASSOCIATED WITH THE SERVICES, YOU ARE SOLELY RESPONSIBLE FOR THE SUPERVISION OF THAT MINOR THROUGHOUT THE DURATION OF THE CULINARY EXPERIENCE AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE TO RELEASE AND HOLD HARMLESS THE INFATUATION FROM ALL LIABILITIES AND CLAIMS THAT ARISE IN ANY WAY FROM ANY INJURY, DEATH, LOSS OR HARM THAT OCCURS TO THAT MINOR DURING THE CULINARY EXPERIENCE OR IN CONNECTION WITH USE OF SERVICES OR IN ANY WAY RELATED TO THE SERVICES.
ALWAYS USE CAUTION WHEN GIVING OUT ANY PERSONALLY IDENTIFYING INFORMATION ABOUT YOURSELF OR YOUR CHILDREN.
LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE INFATUATION AND THE INFATUATION ENTITIES WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE INFATUATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICES; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES. IN NO EVENT WILL THE INFATUATION’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID THE INFATUATION IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR WITH THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES.
IF YOU ARE A USER FROM NEW JERSEY, THE FOREGOING SECTIONS TITLED “DISCLAIMER OF WARRANTIES” AND “LIMITATION OF LIABILITY” ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.
You agree that The Infatuation, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Services and remove and discard any content within the Services, for any reason, including, without limitation, for lack of use or if The Infatuation believes that you have violated or acted inconsistently with the letter or spirit of these Terms. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Services, may be referred to appropriate law enforcement authorities. The Infatuation may also in its sole discretion and at any time discontinue providing the Services, or any part thereof, with or without notice. You agree that any termination of your access to the Services under any provision of this Terms may be effected without prior notice, and acknowledge and agree that The Infatuation may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Services. Further, you agree that The Infatuation will not be liable to you or any third party for any termination of your access to the Services.
DISPUTE RESOLUTION BY BINDING ARBITRATION: PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.
a. Agreement to Arbitrate
This Dispute Resolution by Binding Arbitration section is referred to in these Terms as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and The Infatuation, whether arising out of or relating to these Terms (including any alleged breach thereof), the Services, any advertising, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into these Terms, you and The Infatuation are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
b. Prohibition of Class and Representative Actions and Non-Individualized Relief
YOU AND THE INFATUATION AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND THE INFATUATION AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S), EXCEPT THAT YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR MAY AWARD PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THE ENFORCEABILITY OF THIS PROVISION.
c. Pre-Arbitration Dispute Resolution
The Infatuation is always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by emailing customer support at email@example.com. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to The Infatuation should be sent to The Infatuation Inc., Attn: Legal Department, 424 Broadway, 5th Fl., New York, NY 10013 (“Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If The Infatuation and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or The Infatuation may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by The Infatuation or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or The Infatuation is entitled.
d. Arbitration Procedures
Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Consumer Arbitration Rules (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, http://www.adr.org. Information about the AAA Rules and fees for consumer disputes can be found at the AAA’s consumer arbitration page, http://www.adr.org/consumer_arbitration. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of these Terms as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under these Terms and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.
Unless The Infatuation and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination shall be made by AAA. If your claim is for $10,000 or less, The Infatuation agrees that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.
e. Costs of Arbitration
Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. If the value of the relief sought is $75,000 or less, at your request, The Infatuation will pay all Arbitration Fees. If the value of relief sought is more than $75,000 and you are able to demonstrate to the arbitrator that you are economically unable to pay your portion of the Arbitration Fees or if the arbitrator otherwise determines for any reason that you should not be required to pay your portion of the Arbitration Fees, The Infatuation will pay your portion of such fees. In addition, if you demonstrate to the arbitrator that the costs of arbitration will be prohibitive as compared to the costs of litigation, The Infatuation will pay as much of the Arbitration Fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. Any payment of attorneys’ fees will be governed by the AAA Rules.
All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.
If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection (b) titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of subsection (b) above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” are invalid or unenforceable, then the entirety of this Arbitration Agreement shall be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive relief. The remainder of these Terms will continue to apply.
h. Future Changes to Arbitration Agreement
Notwithstanding any provision in these Terms to the contrary, The Infatuation agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such change by sending The Infatuation written notice within thirty (30) calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).
You agree that you are solely responsible for your interactions with any other user or Outpost Professional in connection with the Services and The Infatuation will have no liability or responsibility with respect thereto. The Infatuation reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the
The Terms constitute the entire agreement between you and The Infatuation and govern your use of the Services, superseding any prior agreements between you and The Infatuation with respect to the Services. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. The Terms will be governed by the laws of the State of New York without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, you and The Infatuation agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within New York County, New York. The failure of The Infatuation to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. A printed version of this agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You may not assign these Terms without the prior written consent of The Infatuation, but The Infatuation may assign or transfer these Terms, in whole or in part, without restriction. The section titles in these Terms are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail. The Services may also provide notices to you of changes to these Terms or other matters by displaying notices or links to notices generally on the Services.
NOTICE FOR CALIFORNIA USERS
Under California Civil Code Section 1789.3, users of the Services from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may contact us at The Infatuation, Inc., Attn: Legal Department, 424 Broadway, 5th Fl., New York, NY 10013
QUESTIONS? CONCERNS? SUGGESTIONS?
Please contact us firstname.lastname@example.org to report any violations of these Terms or to pose any questions regarding this Terms or the Services.
Last Updated: August 28, 2020
INFORMATION WE COLLECT
When you contact us or interact with our Services we collect information that alone or in combination with other information could be used to identify you (“Personal Data”) as follows:
Personal Data That You Provide; Collection and Disclosure:
We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, post information, comments or reviews, provide feedback to us, respond to one of our surveys, register for access to the Services, or use certain Services. In the past 12 months, we have collected the following categories of personal information from you:
- Identification Information, such as your name, email address, phone number, physical address or zip code, biographical information, and other identification numbers, and online account information (e.g., username and password).
- Online Activity Information, such your device identifier or IP address, the type of browser and device you are using, information about your device’s operating system, the actions you take on our website, and the referring and exit webpages. For more information on our collection of Online Activity Information, see the “Cookies” section below.
- Commercial and Financial Information, such as your transaction history, wire transfer instructions, banking details, account numbers, and information on your income, assets, and risk tolerance. Our payment processor, Stripe, Inc., will collect the financial information necessary to process your payments, such as your payment card number and authentication details. Please note, however, that we store only a tokenized version of such information and do not maintain payment card information on our servers.
- Communication Information, such as information contained in communications you send to The Infatuation or Outpost Professionals.
Personal Data We Collect Through Our Social Media Pages:
We have pages on social media sites like Facebook, Instagram, Pinterest, Spotify, Twitter, and YouTube (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us through your settings on the Social Media Site, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with de-identified, aggregate information and analytics regarding general traffic on and use of our Social Media Pages.
Personal Data We Receive Automatically From Your Use of the Services:
When you visit, use and interact with the Services, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit our Services, peak hours of visits, which page(s) are visited on our Services, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site- or Service-navigation pattern. In particular, the following information is created and automatically logged in our systems:
- Log data: Information (“log data”) that your browser automatically sends whenever you visit the Site or Services. Log data includes your Internet Protocol (“IP”) address (so we understand which country you are connecting from when you visit the Services), browser type and settings
- Device information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
- Usage Information: We collect information about how you use our Services, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.
HOW WE USE PERSONAL DATA
We use Personal Data to provide the Services. We also use Personal Data as necessary for the following legitimate business interests:
- For the purposes for which you provide it, including to allow Outpost Professionals to provide you with the Culinary Experiences you purchase;
- To respond to your inquiries, comments, feedback or questions;
- To manage our relationship with you, which includes sending administrative information to you relating to our Services and changes to our terms, conditions, and policies, and asking you to leave a review or take a survey;
- To maintain and improve the content and functionality of the Site and to develop new products and services;
- To administer and protect our business and the Services, prevent fraud, criminal activity, or misuses of our Services, and to ensure the security of our IT systems, architecture and networks (including troubleshooting, testing, system maintenance, support and hosting of data); and
- To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or other third parties, and recover debts due to us.
We may contact you to provide information we believe will be of interest to you. For instance, if you elect to provide your email address, we may use that information to send you promotional information about our products and services. If we do, where required by law, we will only send you such emails if you consent to us doing so at the time you provide us with your Personal Data. You may opt out of receiving emails by following the instructions contained in each promotional email we send you or by contacting us. You may opt out of receiving text messages by replying “STOP” to texts we send, or by contacting us. If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding our Site and Services and to respond to your requests.
HOW WE SHARE AND DISCLOSE PERSONAL DATA
In certain circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:
- Outpost Professionals: To facilitate your purchase of Culinary Experiences we will make certain information that you provide to us in connection with your purchase available (including your “public” user profile) to the Outpost Professionals who will provide such Culinary Experiences solely to the extent necessary to provide the Services. Any payment information you provide will not be shared with the Outpost Professionals. Any information that you share with the Outpost Professional in connection with your use of the messaging functionality in the Services will be shared automatically with the applicable Outpost Professional with whom you’re communicating.
- Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with service providers, including hosting, cloud services and other information technology services providers; event management, email and text communication software providers and email newsletter providers; data base and sales/customer relationship management services; payment processors; web analytics services (for more details on the third parties that place cookies through the Site, please see the “Cookies” section below). Pursuant to our instructions, these parties will access, process or store Personal Data in the course of performing their duties to us.
- Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your Personal Data and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
- Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with legal or regulatory obligations, including to respond to lawful requests from public authorities and to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt out of receiving these communications and in accordance with our policies.
To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
UPDATE YOUR INFORMATION
If you need to change or correct your Personal Data, or wish to have it deleted from our systems, you may contact us at email@example.com. We will address your request as required by applicable law.
CALIFORNIA PRIVACY RIGHTS DISCLOSURES
- Sources of Personal Data: We collect Personal Data from you, your authorized representatives and fiduciaries, our analytics providers and other service providers, and as described below.
- Purposes of Collection and Disclosure: We collect and disclose the above categories of Personal Data for the business and commercial purposes described in the “How We Use Personal Data” and “How We Share and Disclose Personal Data” sections below.
- Categories of Personal Information Disclosed for a Business Purpose: In the past 12 months, we have disclosed for a business purpose all of the above categories of personal information to affiliates, service providers, custodians, fund administrators, investment managers, venture capital and private equity fund managers, and other nonaffiliated companies or individuals as described in the “How we share and disclose personal data” section below.
- Categories of Personal Information Sold: The Infatuation has not sold personal information in the past 12 months.
Where provided for by law and subject to any applicable exceptions, California residents may have the right:
· To know the categories of Personal Data that The Infatuation has collected about you, the business purpose for collecting your Personal Data, and the categories of sources from which the Personal Data was collected;
· To access the specific pieces of Personal Data that The Infatuation has collected about you;
· To know whether The Infatuation has disclosed your Personal Data for business purposes, the categories of Personal Data so disclosed, and the categories of third parties to whom we have disclosed your Personal Data;
· To have The Infatuation, under certain circumstances, delete your Personal Data;
· To instruct businesses that sell Personal Data to stop doing so – The Infatuation, however, does not sell Personal Data; and
· To be free from discrimination related to the exercise of these rights.
If you would like to exercise any or all of these rights, you may do so by contacting us at firstname.lastname@example.org After we receive your request, we may request additional information from you to verify your identity. Your authorized agent may submit requests in the same manner, although we may require the agent to present signed written permission to act on your behalf, and you may also be required to independently verify your identity with us and confirm that you have provided the agent permission to submit the request.
Our Services are not directed to children who are under the age of 13. The Infatuation does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to The Infatuation through the Services please contact us and we will endeavor to delete that information from our databases.
LINKS TO OTHER WEBSITES
TYPE OF COOKIES USED:
The following section sets out how we use different categories of cookies and similar technologies, as well as information on your options for managing the settings for the data collection by these technologies:
Used to provide users with services available through the Site and to use some of its features, such as the ability to log-in and access secure areas. These cookies are essential for using and navigating the Site.
WHO SERVES THE COOKIE/ TECHNOLOGY:
· Cross-site request forgery (CSRF) token needed for security of forms and requests. The token expires in one (1) year
· Sharetribe - st_com_session
· Sharetribe cookies expire in one month – http://www.sharetribe.com/privacy-policy
Because these cookies are strictly necessary to deliver the Site, users cannot refuse them.
Used to enhance the performance and functionality of the Site. These cookies are not essential for using and navigating the Site. However, without these cookies, you will not be able to use certain functionalities offered on our Site.
WHO SERVES THE COOKIE/ TECHNOLOGY:
a) Visit counter which tracks visits to the Service. The cookie expires in one (1) year.
b) Cookie to identify which city users previously searched in order to deliver relevant content. The cookie expires in one (1) year.
You can block or delete cookies by changing the browser settings as explained under the “Your Options” section below.
WHO SERVES THE COOKIE/ TECHNOLOGY:
- (GA, _GID)
- Google Analytics .UTM cookies
- Google Analytics cookies expire in six (6) months to two (2) years - https://policies.google.com/privacy
- Optimizely cookies expire in six (6) months to two (2) years
Users may download and install an opt-out add-on for their web browsers for Google here: https://tools.google.com/dlpage/gaoptou or Users may download and install an opt-out add-on for their web browsers for Optimizely here: https://www.optimizely.com/legal/opt-out/.
WHO SERVES THE COOKIE/ TECHNOLOGY:
- Expires in one (1) to three (3) months
- Expires in one (1) to three (3) months
- Expires in one (1) to three (3) months
- Users may learn more about opting out of Facebook cookies at https://www.facebook.com/policies/cookies/
- Users may learn more about opting out of QuantCast cookies at https://www.quantcast.com/opt-out/
- Users may learn how to opt out of seeing personalized Google Ads here https://support.google.com/ads/answer/2662922?hl=en-GB
Your Choices: On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:
Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site or Services and you may not be able to benefit from the full functionality of the Site.
Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org and follow the opt-out instructions there or if you are located in the European Union, visit the European Interactive Digital Advertising Alliance’s Your Online Choices opt-out tool here.
If you access the Services on your mobile device, you may not be able to control tracking technologies through the settings.
You use the Services at your own risk. We comply with industry standards to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or e-mail. Please keep this in mind when disclosing any Personal Data to The Infatuation via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.
Whether or not you provide Personal Data to us is completely up to you, but if you choose not to provide information that is needed to use some features of our Services, you may be unable to use those features. You can also contact us to request access to your data or to ask us to update, correct, or delete your Personal Data.
Where we transfer your Personal Data out of the EU we will take steps to ensure that your Personal Data receives an adequate level of security protection where it is processed and your rights continue to be protected.